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Vega Hotel Gading Serpong, Serpong
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Key details
About the Hotel
Ara Center Jalan Cbd Barat, Jl. Boulevard Raya Gading Serpong, Curug Sangereng, Kec. Klp. Dua, Tangerang,
Serpong,
Indonesia,
15810,
Banten
Vega Hotel Gading Serpong is a 3-star family-friendly hotel located in Tangerang's business district. The hotel is notable for its quality accommodations at a competitive price ratio. It features a semi-Olympic swimming pool, a water park, and a Japanese restaurant, making it an attractive option for leisure and business travelers.
Location
Conveniently situated in the bustling city of Tangerang, the hotel is within proximity to popular attractions such as Scientia Square Park and Ocean Park. Soekarno-Hatta International Airport is located approximately 30 km away, with shuttle services available for guests. The hotel also provides free self-parking and area shuttles for added accessibility.
Rooms
The hotel offers 173 air-conditioned rooms, each equipped with a flat-screen satellite TV and an electric kettle. Thoughtful touches such as premium bedding and 24-hour room service enhance the guest experience. Many rooms feature a seating area, while some offer views of the pool. En suite bathrooms include complimentary toiletries and modern amenities.
Eat & Drink
Yugo Cafe, the hotel's restaurant, specializes in Japanese cuisine and serves an all-day-dining menu. Guests can also unwind with drinks at the poolside bar or the bar/lounge at the end of the day. Additional options for dining may be available nearby, catering to diverse culinary preferences.
Leisure & Business
Vega Hotel Gading Serpong provides a variety of amenities, including a complimentary water park and an outdoor pool. Guests have access to a business center and meeting rooms, making it suitable for corporate events. The hotel also offers massage services and concierge services for guest convenience.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Convenient Location
Close to Mall
Smells Bad
Room Service Incident
7.6/10
Very good
Rooms
8.0
Location
8.2
Service
7.2
Dining
6.8
Guest reviews
7.6/10
based on 5 reviews
7.5
7.5/10based on 179 reviews
James
United States,
March
2024
8.4/10
I felt like I was at home with good food and friendly people, but the carpet in the bedroom was a downside after midnight. Who wants a smelly room?
Rooms
8.0
The rooms were like home, offering a cozy and comfortable stay.
Service
9.0
The service was fantastic overall, with professionalism, courtesy, and politeness shining through. However, a slight letdown with the FB staff behavior.
Location
7.0
The hotel is in a good area, close to SMS mall for shopping and dining options. However, there was a weird odor in the vicinity.
Dining
9.0
The dining experience exceeded expectations with diverse and excellent food quality. However, there was no change in some light food offerings.
Facilities
9.0
The hotel facilities were top-notch, especially for children, with a great swimming pool in the kids' area.
Christian
United States,
March
2024
7.0/10
The hotel is conveniently situated close to the mall and offers comfortable rooms. However, there is a slight unpleasant odor at times. The location is perfect for late-night shopping trips, though.
Rooms
8.0
The rooms are cozy and come equipped with coffee/tea facilities and a fridge. Close proximity to the mall is a plus.
Service
6.0
While there was an incident with the bedsheet stain handled insensitively, Mrs Erna, the Manager, was accommodating and friendly overall.
Location
9.0
The hotel's location is great for exploring the nearby mall for shopping and dining options. Easy to locate and convenient for visitors.
Dining
5.0
The dining experience is average with mostly local flavors and a shortage of protein options.
Facilities
7.0
Convenient Location
Smells Bad
Richard
United States,
November
2023
6.6/10
I had a mixed experience at the hotel. While the rooms were spacious and well-equipped with complete amenities, there were issues with noise and availability. On the bright side, the big parking area and swimming pool were perfect for relaxation.
Rooms
7.0
The rooms were big and set up with complete amenities, but there were noise issues and availability problems.
Service
6.0
The service was good overall, especially thanks to Mario from the front office team. However, there were some communication challenges and instances of rudeness that affected the overall experience.
Location
7.0
The hotel is located in a good area, within walking distance to Summarecon Mall and various shops in Serpong. However, the indoor egg station made the environment smoky, which was a downside.
Dining
5.0
The dining experience had its highs and lows. While I enjoyed the Balinese fried rice, the cleanliness under the bed was a disappointment. The basic breakfast options and occasional missing items impacted the overall dining experience.
Facilities
8.0
The facilities, including the big swimming pool and parking area, were great for relaxation and convenience, but some cleanliness issues were noticeable.
Clark
United States,
October
2023
8.4/10
The hotel is conveniently located near Sumarecon Mall, providing a strategic advantage for shopping enthusiasts. The rooms are clean, comfortable, and well-equipped, offering a pleasant stay. The service staff are friendly and helpful, ensuring a positive guest experience. However, the dining options could be improved to offer a more diverse and satisfying experience.
Rooms
9.0
The room with 2 single beds was clean and comfortable, ready with complete amenities set-up, and spacious.
Service
8.0
The service staff were nice and very helpful throughout my stay.
Location
9.0
The hotel's location is very good, close to Serpong city center and easily accessible to nearby malls and stores.
Dining
8.0
The dining experience offered diverse and complete options, catering to various tastes.
Facilities
8.0
The hotel provides a range of facilities that enhance the overall guest experience.
Bob
United States,
May
2023
7.8/10
The hotel has a great location, close to business areas and shopping centers. The rooms are clean and comfy, but the staff can be unhelpful at times. The dining experience offers tasty options but lacks variety. The facilities are convenient, although there may be additional charges for certain services.
Rooms
8.0
The rooms are fine, clean, and with good bedding. The balcony needs permission to open for safety purposes.
Service
7.0
The staff can be unhelpful at times but are kind and willing to assist when needed.
Location
9.0
The strategic location near shopping centers and in a high-end area is a plus.
Dining
7.0
The dining offers tasty options but lacks variety.
Facilities
8.0
The facilities are convenient, although some services may incur additional charges.
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